Logistics Platform
Project Dispatch: smarter routes and proof of delivery.
Connected dispatcher and driver applications that replaced manual routing, paper manifests, and phone-based delivery confirmation.
Context
What was happening?
SwiftStreet is a Melbourne same-day delivery service operating 45 vans and handling more than 800 deliveries daily.
Challenge
What needed to change?
Whiteboards, phone calls, paper manifests, and limited live visibility caused inefficient routes, delivery delays, lost paperwork, and poor customer communication.
Approach
What did Techifice determine?
We prioritized a simple dispatcher dashboard and driver-friendly mobile workflow, then connected routing, status updates, and delivery confirmation in real time.
Engineering
What did we build?
The platform includes live maps, traffic-aware route optimization, exception alerts, driver route manifests, GPS updates, digital signatures, delivery photos, and offline synchronization.
Outcome
What changed?
Within 60 days, optimized routing made deliveries 30% faster, while digital records improved visibility and reduced paperwork-related disputes.
Technology
React · React Native · Node.js · PostgreSQL · AWS · Google Maps APIs · GPS · Push notifications
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